Cloud Message | User Manual | Value Remedial teaching management system | Learning online platform | BlueEyes Technology
LOL 學習在線開班平台

Cloud Message

Cloud Message

Admin Area > Cloud Message

Cloud Message is an instant messaging push notification system developed by LOL Online Learning Platform, specifically designed for administrators of educational institutions to enhance communication efficiency and precision. This module supports immediate or scheduled notifications to students with the designated app version (1.1.6 or higher), covering various application scenarios such as teaching administration, system announcements, and marketing campaigns.

Feature Overview

Administrators can perform the following actions through the backend:

  • Batch selection of push notification recipients (by class grouping).
  • Customize message sending time (immediate or scheduled).
  • Specify message categories (e.g., course notifications, grade announcements, system updates, marketing promotions).
  • Monitor message delivery status (success, failure, read counts).
  • Record operator information for permission tracking and management.

Operational Guide

1. Viewing Sent Messages

  • Path: Admin Area > Cloud Message > List

  • Displayed Fields:

    • Message Title
    • Category
    • Number of Successful/Failed Deliveries
    • Read Counts
    • Sending Timestamp
    • Operator Account

2. Creating and Sending New Messages

  • Path: Admin Area > Cloud Message > Send Message

  • Steps:

    1. Select Recipients: Choose by class or individual students.
    2. Set Category: Choose the purpose category (e.g., Course, System, Event).
    3. Schedule Time: Choose immediate sending or schedule for future.
    4. Compose Content: Input title and complete message content.
    5. Send Message: Confirm details and execute the push.

Cloud Message List

Admin Area > Cloud Message > List

Used to manage and track "Push Notifications" or "In-App Messages" sent to mobile apps.

Date Range Filter

Offers comprehensive date picker and shortcut buttons: All, Today, Yesterday, This Week, Last Week, This Month, Last Month.

Status Filter

Single-select buttons to filter messages by sending status: All, Sending, Sent, Scheduled.

Cloud Message Sending Records

Displays detailed records of each cloud message batch sent, in table format.

Serial number.

Title

Cloud message title.

Successful Count

Number of messages successfully delivered to user devices.

Failed Count

Number of messages that failed to deliver.

Read Count

Number of users who have read the message. This tracking capability distinguishes push notifications from traditional SMS.

Sending Time

Time of message sending.

Operator

Staff member executing the send action.

Category

Marks the trigger source or type of the message.

Status

Displays the overall batch status.

Send Message

Admin Area > Cloud Message > Send Message

This interface allows staff to set recipients, message types, scheduling, and content for push notifications.

Students - Using APP

Indicates recipients are "students using the app" and displays the current recipient count in real-time.

Class Filter

Dropdown menu allowing narrowing down recipients by specific class or groups.

Input student account or name to locate specific recipients.

Category (Destination Page)

Dropdown menu categorizing the message. Options include:

  • General: No category.
  • Class: Class category.
  • Course: Course category.
  • Video: Video category.
  • Live: Live broadcast category.
  • Exam: Exam category.

Sending Time

Date and time picker allowing specific timing for message delivery.

Title

Input title of the cloud message.

Content

Input main content of the cloud message.

Confirm Send

Located at the bottom, this is the final send button. Once clicked, the system will execute or schedule the cloud message according to the settings.

Practical Use Cases

Teaching Management Scenarios

  • Course Reminder: Automatically remind students before classes start.
  • Homework Submission Reminder: Targeted notifications to students who haven't submitted assignments.

System and Administrative Applications

  • Maintenance Announcement: Notify about system changes and maintenance schedules.
  • Grade Announcement: Inform students of updated grading results.

Marketing Scenarios

  • Limited-time Course Offers: Notify about limited-time discounts and quick registration links.
  • Educational Resources Promotion: Recommend new courses, supplemental notes, and extended resources.

FAQ

Q1: What is "Cloud Message," and what is its primary advantage over traditional SMS?

A: "Cloud Message" manages and tracks "Push Notifications" or "In-App Messages" sent to mobile apps. The primary advantage over traditional SMS is its ability to track whether users have actually opened the message, reflected in the "Read Count," a feature traditional SMS cannot provide.

Q2: Why is the message sending count zero?

A: Please ensure students use app version 1.1.6 or higher; older versions cannot receive notifications.

Q3: Can messages be scheduled for future sending?

A: Yes. The system supports precise date and time scheduling.

Q4: Can messages be edited or retracted after sending?

A: Sent messages cannot be edited; scheduled messages can be canceled before the scheduled time.

Q5: Can administrators track if students have read messages?

A: The list page shows the number of users who have read each message and can further export detailed student data.

Q6: Can messages be sent to specific classes only?

A: Yes. During sending, messages can be filtered by specific classes for precise targeting.

Q7: Will students in multiple classes receive duplicate messages?

A: No. The system automatically excludes duplicates, ensuring each student receives the message only once.

Q8: How can administrators quickly filter or search specific message records?

A: Administrators can quickly filter records using "Date Range Filters" and "Status Filters," including shortcuts like "Today," "This Week," and statuses like "Sending," "Sent," "Scheduled."

Q9: How do staff precisely select notification recipients?

A: Staff can precisely select recipients through the "Class Filter" dropdown or the "Search Box" by entering student account or name. The system displays recipient counts in real-time.

Q10: What key data does the sending record provide?

A: It provides "Successful Count" (messages successfully delivered), "Failed Count" (undelivered messages), and "Read Count" (users who opened the message).

Q11: What is the function of "Category (Destination Page)"?

A: It categorizes messages and potentially directs users to specific pages in the app upon clicking the notification.

Q12: How do staff schedule and confirm message sending?

A: Staff set sending times using the date/time picker and confirm settings by clicking the "Confirm Send" button at the bottom.

Notes

This module is designed considering educational communication requirements and modern mobile learning environments. Regularly check device versions and app updates for optimal effectiveness.

This manual strives for accuracy and completeness, but we do not assume any liability for errors, omissions, or updates. The content may be modified at any time without prior notice. We are not responsible for any damages arising from the use of this manual or downloading its contents, including but not limited to system failures, data loss, or infringement of rights. Users assume full responsibility and risk.
MINI SWIPEPOINT · Powered by BlueEyes AI